FAQ
Asked often, answered plainly.
Staging, editing & compliance
Is AI virtual staging allowed in listings?
Yes — when it isn't misleading and is disclosed. Every staged image we deliver is labeled, the disclosure line ships with your MLS remarks, and original photos are always retained and available. Compliance is built into delivery, not bolted on.
What will you not edit?
Anything that misrepresents the property: no structural changes, no removing permanent defects, no fabricated views. Sky and lawn adjustments stay within honest-representation bounds. If an edit would need an asterisk, we don't make it — we label it or skip it.
Can I get the unstaged originals?
Always. Originals are retained for every staged image and delivered on request — buyers and appraisers sometimes want them, and you should never be caught without.
Whose brand is on the listing microsite?
Yours. The microsite leads with the agent and brokerage; Unveiled takes a small credit line at the bottom. Your compliance rules for advertising (brokerage name display, equal housing) are followed per your state's requirements.
Shoots & delivery
How fast is delivery?
Typically 24–48 hours from the shoot for Homes packages; rush turnaround is available as an add-on. Stays setups deliver within 3–4 business days including copy. Estates and Venues are scoped per property.
How should the property be prepared?
Every line has a printable prep guide at /prepare — homes, stays, estates, and venues each get their own. Fifteen focused minutes per room is the difference between good and cinematic.
What if the weather turns?
Interiors shoot rain or shine. If the package includes exterior/twilight or drone work and conditions won't do the property justice, we split the shoot and return — no reschedule fee for weather.
Do you fly drones legally?
Aerial work is performed under FAA Part 107 with NC/SC state requirements handled per shoot. If a property can't be flown compliantly, we say so and shoot the alternative plan.
Pricing & licensing
Why packages instead of per-photo pricing?
Because you're not buying photos — you're buying a listing that shows well, everywhere it appears. Outcome bundles keep the incentive on the result, and add-ons cover the edge cases.
Who owns the media?
You receive a full usage license for the listing and your marketing. We retain portfolio rights — that trade is what funds founding pricing.
What does 'founding catalog' mean?
Stays, Estates, and Venues are new lines. Founding clients get founding rates in exchange for a testimonial and the right to feature the work. Prices shown are honest starting points, confirmed after a walkthrough.
Do you offer brokerage or multi-listing rates?
Yes — preferred-partner terms for teams and boutique brokerages that want one consistent media standard across their listings. Ask on the booking form.
Tours, tech & the family
How do the 360° tours work?
We scan each key room and publish a hosted walkthrough you can embed in the MLS (where permitted), your site, and the listing microsite. Buyers explore on any device; iPad walkthrough mode is built for open houses.
What's a listing microsite?
A single-property website — gallery, story, tour, film, and a showing CTA — at its own link, ready to share the day media delivers. See the sample at /listing/demo.
What's the relationship to Intelligence Unleashed?
Unveiled is an Intelligence Unleashed company — the AI-native operating playbook behind the studio is the same one the parent runs across its portfolio. One founder, one standard, several brands.
Homes, Stays, Estates, Venues — which one am I?
Selling a home: Homes. Running a short-term rental: Stays. Listing at $1M+: Estates. Booking weddings or events: Venues. Genuinely unsure? The contact form's first question sorts it in one tap.